JSON Formatter — Technical Support Information

Technical Support Guide

• JSON Formatter is a fast, privacy‑first tool for reading, validating, formatting, and querying JSON on iPhone, iPad, and Mac. All processing happens on‑device.

How to Use JSON Formatter

• Open or Paste: Import a JSON file or paste JSON text.
• Format or Minify: One tap to pretty‑print or minify.
• Validate & Errors: Detect syntax issues with helpful hints.
• Query with JMESPath: Search, filter, and reshape data.
• Copy & Export: Copy results or export formatted JSON.
• Personalize: Dark mode; keyboard shortcuts on Mac for fast workflows.

Troubleshooting

• Parsing Errors: Ensure valid JSON structure (quotes, commas, brackets); use UTF‑8 encoding.
• Empty Query Results: Check JMESPath syntax and path; test with a small sample.
• Performance on Large Files: Split very large JSON, or temporarily reduce visual features; ensure free storage and memory.
• App Doesn’t Quit (Mac): Use Cmd + Q or choose “Quit JSON Formatter” from the menu.
• Copy/Export Fails: Ensure the destination is writable and not write‑protected; reselect the export location.

Important Notes